Effective Date: 15 April 2026 |
Last Reviewed: 15 April 2026 |
Jurisdiction: Western Australia, Australia
1. About This Policy
Rusconi Property Management Pty Ltd (ABN 78 697 000 203 / ACN 697 000 203) ("Rusconi Property Management", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us.
This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act.
By using our website (rusconipropertymanagementpty.online), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.
2. Who We Are
Rusconi Property Management Pty Ltd is a property management company specialising in residential and commercial tenancy services, registered in Western Australia, Australia.
- Company Name: Rusconi Property Management Pty Ltd
- ABN: 78 697 000 203
- ACN: 697 000 203
- Address: WA 6233, Australia
- Email: [email protected]
3. Information We Collect
We may collect the following types of personal information:
- Identity information: full name, title, date of birth (where required for tenancy applications or landlord services)
- Contact details: email address, phone number, postal address
- Tenancy information: rental history, employment details, income verification, references, and tenancy database records
- Property and financial information: property ownership details, rental income, bank account details for rent disbursement
- Communication records: emails, enquiry form submissions, and any other correspondence with us
- Website usage data: IP address, browser type, pages visited, time on site (collected through standard server logs or analytics tools)
We collect personal information by lawful and fair means, and where practicable, directly from you.
4. How We Collect Information
We collect personal information through:
- Enquiry forms submitted on our website
- Tenancy application forms
- Direct email or telephone communications
- In-person meetings and property inspections
- Management agreements and contracts
- Automatically via cookies and server logs when you visit our website
- Third parties such as previous landlords, employers, tenancy databases, and real estate agents (where applicable)
5. How We Use Your Information
We use personal information to:
- Respond to your enquiries and provide our property management services
- Screen and assess tenancy applications
- Manage tenancy agreements, rent collection, and bond administration
- Comply with legal and regulatory obligations, including under the Residential Tenancies Act 1987 (WA), Real Estate and Business Agents Act 1978 (WA), and Corporations Act 2001 (Cth)
- Coordinate maintenance and repairs
- Send service-related communications, updates, and invoices
- Improve our website and service offerings
6. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and professional advisers (on a need-to-know basis)
- Third-party service providers (e.g. IT/hosting, accounting, legal, tradespeople) who assist us in operating our business — subject to confidentiality obligations
- Government agencies, regulators, or law enforcement bodies where required by law
- Tenancy databases (in accordance with the Residential Tenancies Act 1987 (WA))
- The WA Bond Administrator for bond lodgement purposes
- Courts or tribunals, including the WA Magistrates Court (SAT) for tenancy disputes
We do not sell or rent your personal information to third parties for their own marketing purposes.
7. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. These measures include:
- Secure email and password-protected document storage
- Access controls restricting personal information to authorised personnel
- HTTPS encryption on our website
- Regular security reviews of our systems
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act.
8. Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. You can configure your browser to refuse cookies; however, this may limit some website functionality.
9. Access and Correction
Under APP 12 and APP 13, you have the right to:
- Request access to the personal information we hold about you
- Request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading
To exercise these rights, please contact us at [email protected]. We will respond within 30 days.
10. Marketing Communications
We may send you marketing communications where you have consented or where permitted by the Spam Act 2003 (Cth). You may opt out at any time by contacting us.
11. Complaints
If you believe we have breached the APPs or this Privacy Policy, you may lodge a complaint by contacting us at:
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied, you may escalate to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date.
13. Governing Law
This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising under this Policy shall be subject to the jurisdiction of the courts of Western Australia.
14. Contact Us
For any privacy-related queries or concerns, please contact:
- Rusconi Property Management Pty Ltd
- ABN: 78 697 000 203
- WA 6233, Australia
- [email protected]